Terms of service

Effective Date: May 16, 2026
Last Updated: May 16, 2026

Welcome to Juicy Kitty Co (“Juicy Kitty,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, subscriptions, and related services (collectively, the “Services”).

Please read these Terms carefully before using our Services. By accessing our website or purchasing from us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

Our store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.

1. Eligibility

You must be at least 18 years old to access or purchase from Juicy Kitty. By using our Services, you represent and warrant that:

You are at least 18 years of age
You have the legal capacity to enter into a binding agreement
You will use the Services in compliance with applicable laws

We do not knowingly sell products to individuals under 18.

2. Online Store Terms

You agree not to:

Use our products for any illegal or unauthorized purpose
Violate any laws in your jurisdiction (including copyright laws)
Transmit viruses, malware, or destructive code
Attempt to interfere with the security or proper functioning of the website

Violation of these Terms may result in immediate termination of your access to the Services.

3. Account Registration

3.1 Account Creation

Some features may require account registration. You agree to provide accurate, current, and complete information and to update it as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of unauthorized use.

3.3 Termination

We reserve the right to suspend or terminate accounts at our sole discretion for violations of these Terms or suspicious activity.

4. Products & Services

4.1 Product Availability

Certain products may be available exclusively online and may have limited quantities. We reserve the right to:

Limit quantities per person, household, or order
Discontinue products at any time
Refuse or cancel orders at our discretion

4.2 Product Descriptions

We strive for accuracy but do not guarantee that product descriptions, pricing, or images are error-free. Colors may vary depending on your device display.

4.3 Hygiene & Personal Use Notice

Due to the intimate and hygiene-sensitive nature of our products:

Products are for personal use only
We reserve the right to refuse returns of opened or used items

Please refer to our Refund Policy for additional details.

5. Pricing & Payment

All prices are listed in U.S. Dollars unless otherwise stated.

Prices are subject to change without notice.

We accept payment methods supported by Shopify.

By providing payment information, you represent that you are authorized to use that payment method.

You agree to pay all charges, including taxes and shipping fees.

Orders are not final until confirmed via email.

6. Subscriptions

Juicy Kitty may offer subscription or auto-renewal options.

By enrolling in a subscription:

You authorize recurring charges to your payment method
Subscriptions automatically renew unless canceled before the renewal date
You may manage or cancel your subscription through your account portal

Cancellation must occur before your billing date to avoid future charges.

7. Shipping & Delivery

Orders typically process within 3–5 business days (excluding holidays).

Delivery timelines are estimates and not guaranteed.

We are not responsible for carrier delays, customs issues, or lost/stolen packages marked delivered.

International customers are responsible for duties, taxes, and customs fees.

Please review our Shipping Policy for additional information.

8. Returns & Refunds

8.1 Return Eligibility

Due to the intimate nature of our products:

Opened or used products cannot be returned
Items must be unused, in original packaging, and returned within 30 days of delivery if approved for return
Proof of purchase is required

8.2 Refunds

Refunds are issued to the original payment method after inspection if approved.

Processing times depend on your payment provider.

8.3 Damaged or Defective Products

9. User Content & Reviews

If you submit reviews, photos, testimonials, or other content:

You grant Juicy Kitty a worldwide, royalty-free, perpetual license to use, reproduce, and display that content
You confirm the content does not violate any third-party rights

We reserve the right to remove content at our discretion.

10. Health Disclaimer

Juicy Kitty products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.

Always consult a qualified healthcare professional if you have medical concerns, sensitivities, or conditions before using intimate products.

Use products only as directed.

11. Prohibited Uses

You may not use our Services:

For unlawful purposes
To harass, abuse, defame, or discriminate
To scrape, crawl, or data-mine the website
To infringe intellectual property rights
To upload malicious code

We reserve the right to terminate your use for violations.

12. Intellectual Property

All content on the Juicy Kitty website, including logos, graphics, product designs, images, text, and software, is owned by Juicy Kitty or its licensors and protected by intellectual property laws.

You may not:

Copy, reproduce, or resell content
Use trademarks without written permission
Create derivative works

We grant you a limited, non-transferable license for personal, non-commercial use only.

13. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for:

Their content
Their privacy practices
Their terms

Use third-party services at your own risk.

14. Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not guarantee:

Uninterrupted or error-free service
That defects will be corrected
That results from use will meet expectations

15. Limitation of Liability

To the fullest extent permitted by law:

Juicy Kitty shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, or goodwill.

Our total liability shall not exceed the amount you paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

16. Indemnification

You agree to indemnify, defend, and hold harmless Juicy Kitty, its affiliates, officers, employees, and agents from any claims arising from:

Your violation of these Terms
Your misuse of products
Your violation of applicable law
Your submitted content

17. Force Majeure

We are not liable for delays or failure to perform due to events beyond our control, including natural disasters, pandemics, labor disputes, supply chain disruptions, or governmental actions.

18. Arbitration & Class Action Waiver

18.1 Binding Arbitration

Any dispute arising out of these Terms shall be resolved through binding arbitration rather than in court, except small claims court matters.

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

18.2 Class Action Waiver

You and Juicy Kitty agree to resolve disputes individually and waive any right to participate in class actions or representative proceedings.

If this waiver is found unenforceable, the arbitration provision shall be void.

19. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

20. Changes to Terms

We may update these Terms at any time. Changes become effective upon posting to the website.

Your continued use of the Services constitutes acceptance of updated Terms.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional policies posted on our website, constitute the entire agreement between you and Juicy Kitty.

22. Contact Information

Juicy Kitty Co
Email: support@juicykittyco.com