Subscription Policy
Effective Date: May 16, 2026
Last Updated: May 16, 2026
Juicy Kitty Co (“Juicy Kitty,” “we,” “us,” or “our”) offers subscription-based products and recurring delivery options to help simplify your self-care routine. By purchasing a subscription product through our website, you agree to the following Subscription Policy.
1. Subscription Enrollment
When you purchase a subscription item, you authorize Juicy Kitty to automatically charge your selected payment method on a recurring basis according to the subscription frequency selected at checkout.
Subscription options may include:
- Monthly deliveries
- Bi-monthly deliveries
- Quarterly deliveries
- Other recurring intervals offered on the product page
Your subscription will continue automatically unless canceled in accordance with this policy.
2. Billing & Automatic Renewal
By enrolling in a subscription, you agree that:
- Your payment method will be charged automatically at each renewal period
- Billing occurs on the recurring schedule selected during checkout
- Subscription pricing, taxes, and shipping charges may apply at each renewal
You will receive an order confirmation after each successful renewal transaction.
If a payment fails, we may retry the charge or pause/cancel your subscription until payment information is updated.
3. Managing Your Subscription
You may manage your subscription at any time through your customer account portal, including:
- Skipping an order
- Updating shipping information
- Updating payment methods
- Changing delivery frequency
- Canceling your subscription
For assistance, contact:
support@juicykittyco.com
4. Cancellation Policy
You may cancel your subscription at any time before your next billing date.
If cancellation occurs after a renewal charge has processed, the order currently being processed may still ship and may not qualify for cancellation or refund.
Canceled subscriptions will remain active until the end of the current billing cycle.
5. Refunds & Subscription Orders
Due to the intimate and hygienic nature of our products:
- Subscription orders are generally non-refundable once processed
- Opened or used products are not eligible for return
- Refunds or replacements for damaged items are handled case-by-case
Please review our Refund Policy for additional details.
6. Subscription Discounts
Subscription pricing may include discounted rates compared to one-time purchases.
If you cancel your subscription, future orders will no longer receive subscription pricing unless re-enrolled.
Subscription discounts:
- Cannot be combined with certain promotional offers
- May be excluded from sitewide sales or limited-time discounts
7. Product Availability
We reserve the right to:
- Modify subscription products
- Adjust pricing
- Change shipping schedules
- Discontinue subscription offerings at any time
If a subscribed product becomes unavailable, we may:
- Notify you before fulfillment
- Substitute a similar product (if applicable)
- Cancel the affected subscription item
8. Failed Payments
If your payment method is declined:
- We may attempt to process payment again
- Your order may be delayed or canceled
- Your subscription may be paused until updated payment information is provided
Juicy Kitty is not responsible for overdraft fees or bank-related charges resulting from failed payments.
9. Shipping
Subscription orders are processed according to the recurring schedule selected at checkout.
Shipping timelines are estimates and may vary due to carrier delays, holidays, inventory availability, or circumstances outside our control.
10. Changes to This Policy
We reserve the right to update or modify this Subscription Policy at any time.
Changes become effective immediately upon posting to our website.
Continued participation in subscription services after updates constitutes acceptance of the revised policy.
11. Contact Information
For questions regarding subscriptions, billing, or cancellations, contact:
Juicy Kitty Co
Email: support@juicykittyco.com