Privacy policy

Last Updated: May 16, 2026

Juicy Kitty (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, sign up for marketing communications, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Juicy Kitty Co
Email: info@juicykittyco.com

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

When you make a purchase, create an account, subscribe to emails/SMS, or contact customer support, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment confirmation details
  • Order history
  • Customer service communications
  • Marketing preferences

We do not store full credit card numbers. Payments are securely processed by third-party payment providers.

B. Automatically Collected Information (Cookies & Tracking)

When you visit our website, we automatically collect certain data, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Shopping cart activity

We collect this data using:

  • Cookies
  • Pixels
  • Web beacons
  • Analytics tools (such as Google Analytics)
  • Shopify tracking technologies

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

You may control cookies through your browser settings. Disabling cookies may impact site functionality.

C. Information from Third Parties

We may receive information from:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Advertising partners (e.g., Meta, Google, TikTok)
  • Email/SMS marketing platforms

3. Sensitive Information

As a feminine care brand, customers may voluntarily share personal concerns related to intimate wellness when contacting customer support.

We do not require health information to complete purchases.

If you voluntarily provide sensitive information (such as health-related concerns), you consent to our processing of that information solely to respond to your inquiry.

We do not use sensitive information to infer characteristics about you.

4. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products
  • Provide customer support
  • Prevent fraud and unauthorized transactions
  • Improve website functionality
  • Send transactional emails (order confirmations, shipping updates)
  • Send marketing communications (if you opt in)
  • Personalize advertising
  • Comply with legal obligations

We may also use data to detect fraudulent transactions and protect our business.

5. Marketing & Advertising

We may use your information for:

  • Email marketing
  • SMS marketing (with consent)
  • Retargeting ads
  • Lookalike audiences
  • Social media advertising

Third-party advertising partners may use cookies and tracking technologies to show you targeted ads.

You can opt out of targeted advertising through:

You may also adjust ad settings directly on platforms like Facebook, Instagram, and Google.

6. SMS Marketing

If you opt into SMS marketing:

  • You consent to receive promotional and transactional text messages.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.

We do not sell or share your phone number for third-party marketing.

7. How We Share Information

We do not sell your personal information for monetary value.

We may share your information with:

  • Shopify (store platform)
  • Payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Marketing and advertising platforms
  • IT and analytics providers
  • Legal authorities (if required by law)

We may also share information during a business transfer (merger, acquisition, sale of assets).

8. Data Retention

We retain personal information:

  • As long as necessary to fulfill orders
  • To comply with tax and accounting laws
  • To resolve disputes
  • To enforce agreements

When no longer needed, information is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Right to Access
  • Right to Correct
  • Right to Delete
  • Right to Data Portability
  • Right to Opt-Out of Targeted Advertising
  • Right to Withdraw Consent
  • Right to Appeal

To exercise your rights, email: info@juicykittyco.com

We may need to verify your identity before processing requests.

We will not discriminate against you for exercising your rights.

10. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion
  • Request correction
  • Opt out of sharing for targeted advertising
  • Limit use of sensitive personal information

We honor Global Privacy Control (GPC) signals where legally required.

To submit a California privacy request, email: info@juicykittyco.com with the subject line “California Privacy Request.”

11. Other U.S. State Privacy Rights

Residents of states including Virginia, Colorado, Connecticut, Utah, and others may have similar rights regarding:

  • Access
  • Deletion
  • Correction
  • Opt-out of profiling
  • Targeted advertising

You may exercise these rights by contacting us.

12. International Users (GDPR – EEA & UK)

If you are located in the European Economic Area (EEA) or United Kingdom:

We process your data under lawful bases including:

  • Consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests

Your data may be transferred outside your country, including to the United States. Where required, we rely on Standard Contractual Clauses or other approved safeguards.

You have the right to lodge a complaint with your local data protection authority.

13. Children’s Privacy

Our Services are intended for individuals 18 years or older.

We do not knowingly collect personal information from individuals under 13.

If we learn that we have collected data from a child under 13, we will delete it promptly.

If you believe a minor has provided us information, please contact us.

14. Data Security

We implement commercially reasonable safeguards to protect your personal information.

However, no method of transmission over the Internet is 100% secure. We encourage you to protect your login credentials and use secure networks.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Please review their policies separately.

16. Do Not Track Signals

Some browsers offer a “Do Not Track” feature. Because there is no consistent industry standard, we do not currently respond to DNT signals except where required by law (such as Global Privacy Control in certain jurisdictions).

17. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the Services constitutes acceptance of the updated policy.

18. How to Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Juicy Kitty Co
Email: info@juicykittyco.com